小额网购纠纷在线快速解决机制研究

时间:2022-09-30 02:13:45

小额网购纠纷在线快速解决机制研究

摘要:随着网络在线购物的普及,网购纠纷亦随之层出不穷,其中尤以小额网购纠纷最为典型。由于小额网购纠纷具有额小量大、纠纷

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Abstract: As online shopping is increasingly favored by consumers, it leads to a lot of online shopping disputes, especially smalldenomination online shopping disputes. Smalldenomination online shopping disputes involve in such problems as small amount of money with a large quantity of goods and the virtual identity of the subject, etc. Traditional dispute resolution mechanism cannot meet the requirement of smalldenomination online shopping disputes resolution for efficiency, lowcost and special ways. The cost of the resolution is higher than the income, the position of the subject is not fair essentially and a lot of cases would be hoarded. To improve the quick resolution mechanism of smalldenomination online shopping disputes, we can, while building online dispute resolution platform for traditional dispute resolution mechanisms, build new online dispute resolution platform and improve the websites ability to solve problems.

Key words: dispute resolution; Online Dispute Resolution; smalldenomination online shopping

收稿日期: 20160929

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